Vivint is among the top and most recognized Home Security System firms in America, with the company’s headquarters in Provo, Utah. Vivint Smart Home offers its users home security systems, which are installed only by professionals and thus entail a subscription with a multi-year contract in many cases. This results in many people asking a question – is it possible to sell Vivint equipment in case I want to cancel the service provider contract or transfer to another company?
To answer the question, yes, you can but let me make note of some important considerations regarding the selling of your Vivint equipment.
Ownership of Vivint Equipment
First, therefore, one needs to figure out who owns the Vivint home security equipment that has been installed in their homes. When you secure the services of Vivint, you are most likely to get the equipment leased from Vivint as part of the monthly charges or buy the equipment by paying for the remaining amount to discharge the contract you signed with Vivint.
As for the second, in case you rented the equipment, you cannot sell it until you have paid off your contract with Vivint for the entire period. Again, the customer owns nothing on the equipment until any rent charges or any other strings as contained in your agreement are paid.
However, if you bought the entire Vivint system, or if you have finished all terms of the initial contract, then you should own the equipment. In this case, you do not have to return your equipment to Vivint but, you have the right to sell them second-hand once you are done paying for them.
Selling Used Vivint Equipment
If you do own your Vivint system, you have a few options for selling your used devices:
Internet-based platforms – Places like eBay & craigslist are ideal for selling second-hand electronics, home theater products, and devices among others. It is possible to set out sections to post descriptions of the Vivint items and let the buyers place bids for the products and agree on the pickup on their own. Still, the use of informal social media networks has its drawbacks in terms of protection of payment, delivery, and selecting desirable buyers.
Vivint Upgrade Program – Vivint offers a trade-in program to ex-customers whereby they can trade their existing equipment in exchange for credit to upgrade to a new system. It does not provide the same level of profit as the direct selling of the items but is quite beneficial as a part of the transition between providers or as receiving the latest Vivint gadgets.
Security System Brokers – Many home technology and security system dealers are aware that these new-age products like Vivint equipment can be an easy sell and they buy back or trade for modern devices even if they do not deal in Vivint products. The payout amount ranges from 10% to 30% of the amount you would have earned if you sold it locally online yourself.
Local Newspapers / Circulars – Your local newspaper or advertising circular or newspaper would have classifieds where you could advertise that you are selling used Vivint equipment for pickup. This enables buyers to assess the quality and suitability of the items before purchasing them.
Some Essential Tips to Consider While Liquidating Vivint Gear
If you’ve decided to part ways with your Vivint system and want to get some money back by reselling it, keep the following guidelines in mind:
Vivint Contracts – Go through your specific Vivint agreement, especially if you still owe Vivint money on a contract you signed for their services. Be sure to find out that there are no restrictions on reselling equipment or where all the devices have to be returned, to Vivint. Some of these may be early cancellation fees that the service providers clearly state.
Reset/Factory Reset – To ensure your privacy and any other information that may be stored in the devices that you are selling including cameras, control panels, and doorbells among others, perform a full reset or factory reset on the Vivint devices. This will erase all the settings and remove the devices linked with the Vivint account you own.
Supply the Proof – This is more of an authenticity factor which makes it easier for potential investors and customers to have original manuals, packaging as well and documents of the Vivint gadgets. Comprehensive documentation like specs, testing details, and warranty among others must be included to prove that the equipment is in good working condition.
Clear About Imperfections – While it is normal to expect some cosmetic defects on used devices, customers should be informed about any evident mechanical, technological, or performance-related problems they are likely to encounter by purchasing such devices. When it comes to the condition and the operating status, the more detailed the answer the better.
1Price Realistically – Look for previous advertisements online and compare the prices they listed in their advertisements with the prices that were sold in the market for pre-owned Vivint equipment. The approximate value of each device should be between 30 and 50 percent less than the cost of an original retail price, as a result of the new age and general usage of the device. It is recommended to remove the SIM card from the Vivint panels or gadgets as they may contain an active SIM link to your account. These cards are incompatible and keyed to your system only, thus they must be removed before the system is sold.
Demo – A client may request a demo before they make a purchase, you can agree to do a brief demonstration of the Vivint products in front of a buyer and get them to turn on and work. This serves to reduce some uncertainty that consumers may have over what they are consuming.
The Bottom Line
Transferring the Vivint equipment when canceling your home security service is usually permissible provided you are the rightful owner of the equipment. But follow the right measures such as factory resetting, reviewing your legal obligations in the contract you signed, and being as factual as possible when selling items that are associated with Vivint to buyers. This way, the secondhand transaction will run smoothly at both ends.
This factor depends on the type of products that you are selling as well as their state to some extent on how much cash you get to retrieve. However, if you still wish to get rid of the Vivint security cameras, control panels, doorbells, or any other part of the system, there is a silver lining – you can sell the used equipment and reduce your initial investment and installation cost to some extent.
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