Cancellation of ADT Alarm System aims to provide a general understanding of how an ADT alarm system can be canceled. This security system is one of the most widely utilized home security systems in the United States of America. ADT is one of the largest security companies with more than 7 million customers all over the United States offering monitored burglar alarms for homes and commercial buildings. However, there are times that you may change your mind by deciding not to require the services of your ADT alarm system anymore and therefore opting to cancel them. While you can easily cancel your ADT alarm system, there are some crucial things that you need to know before doing so. Through the practical guide outlined the reader will come to understand how to cancel an ADT alarm monitoring service appropriately.

ADT has claimed that it can provide customers with the most affordable service possible, but in reality, it still takes advantage of its customers due to hidden charges and unsavory practices such as false advertising. The first thing to do in this case is to read the contract of the ADT alarm monitoring services carefully. All ADT customers enter into a contract with the company wherein they agree to the contract terms as well as the period of the contract, which is 36 months in this case, and the amount of the early termination fees in case the customer decides to cancel the service before the agreed time. Before proceeding to cancel your account, you need to be certain whether you are tied in by contract or not. Or are you on a contract and your account is interpreted to be month to month? It is important to know such information because it is possible to cancel a contract at an early stage and this may attract certain fees.

To stop all forms of monitoring services, make a call to ADT Customer Service. After verifying that you are ready to cancel the services of ADT, then you need to directly call ADT. Just dialing your local ADT office is not enough – pick up the phone and dial ADT National Customer Service at 800-ADT-ASAP (800-238-2727). Another way to request for the cancellation of the service is by contacting ADT through email to customercare@adt. com.

Should you be contacting ADT, ensure that you give the company directions to stop the service and cease monitoring of the alarm system. Some of the details that should be submitted include your genuine full account name, account number, home address, telephone numbers, and the date you want the cancellation of services to commence. ADT may connect you to a cancellation support agent to help you out in case there is room for that kind of conversation.

Ask Whether There is Any Penalty for Early Termination or Any Other Fee Make sure to ask the ADT company on the fees and penalty if you are in the process of canceling early before the completion of the agreed contractual period. You can expect to pay any outstanding balance on equipment costs or installation charges as well. You may also be required to pay a termination penalty of 75% of the remaining contract amount if you opt to cancel early. It is essential to fully comprehend all cancellation terms and possible expenses to avoid being shocked by the last statements after canceling ADT monitoring services. Depending on the terms and conditions of your contract with ADT, the support representative should be able to explain and itemize any potential charges or fees that you are likely to incur during the cancellation process.

Confirm and acknowledge the cancelation date and the current status of the account. Subsequently, double-check when monitoring ceases with the support staff at ADT to ensure the correct day is provided. In most cases, it might take up to 24-72 hours for cancellations to completely wash out with the service providers, including ADT. By this point, your ADT equipment and the alarm system linked with it will not be monitored or linked to the ADT response centers. Ensure that the cancellation date is optimal and that the excluded period gives enough window for the replacement of alarm services if needed. Also, ask the representative to put it in writing that your account is closed, and all services are disconnected following your cancellation request. Make sure to keep this for some time so that whenever you want to revise it you can do it easily.

Final billing and equipment returns after cancellation can be quite a tricky aspect to grasp. ADT security system has a final bill that you will be charged once you have terminated using their services. This will comprise of charges to the date you cancel the service, including service charges and pro-rated charges for equipment if any, early termination fees, and equipment balance if any. If you have some residual balance that is due according to the contract with ADT, they might charge you every month, until you pay off the amount completely. This remains true today and if for a one time you fail to pay for your services, you will find that ADT can shut off the operation of your equipment.

In the cancellation policy of ADT, certain consumers may be allowed to retain the control panel equipment, which has been purchased without options for ownership by ADT, even if they discontinued services from the company. Any other leased equipment must be returned to ADT within 30 days from canceling alarm monitoring or else charges will be applied for additional non-return. Consult with the ADT representative to organize prepaid shipping of any leased system components for return to ADT after the service disconnect date.

If necessary, reactivate the monitoring service. If after canceling your ADT alarm monitoring you get a new change of heart and wish to have the account renewed then you are free to do so since it is easily possible. However, reinstatement may necessitate writing a new long-term contract paying activation fees, or even upgrading equipment. If you previously owed any balance due or cancellation fees, it is also likely that you would have to pay off these charges before creating a new account. I simply want the reader to understand that reconnecting with ADT services at a point in the future is possible but will not be without some consequences compared to having constant protection.

ADT Alarm System cancellation is a simple process that can be done at any time and more of the information you should know when canceling an ADT Alarm System is as follows; Canceling ADT monitoring service takes some legwork but following these key steps makes the process straightforward: 

  • Before proceeding to discuss the service and offer of ADT, evaluate your current ADT contract status and policies on termination.
  • You can visit their website and try to fill out the Contact Us form, or call the ADT National Customer Service line directly and tell them that you want to cancel the services.
  • If your account has been subject to early cancellation penalties, make sure to jot down their details.
  • Please write back and specify the date of cancellation you would like to go by.
  • Arrange returns of leased equipment where it is necessary in compliance with the requirements of ADT.
  • Settle account balances from the final billing factor as soon as possible
  • Remember, reviving service at a later date may mean you are entering into a fresh agreement and paying fresh fees

Knowing what to anticipate when canceling your ADT alarm account avoids frustrations when searching for a new provider or deciding not to have this service anymore. The only precaution is to ensure that all agreed returns and payments are made as required to avoid any disagreements in the future. It is always wise to plan for a way that will ensure that when it comes to leaving ADT, it cannot be so easy.

Protect your home today with ADT’s top-rated security solutions!

Call now at +1 877-470-7879 to get a free consultation and find out how you can secure your home with the best in the business. Don’t wait—ensure your peace of mind with ADT!