ADT is one of the best home security systems that homeowners prefer most. People who have installed ADT security systems also have confidence in the security and protection of their property and belongings. Like any security system, an ADT alarm may now and then call for some fixing like perhaps resetting in case that is needed most of the time. Generally, there is no problem with the process of resetting your ADT alarm. In this case, the guide below will assist you in navigating through the process of resetting an ADT alarm system.

ADT is one of the companies that offer home security systems, and one common problem that people face with this home security system is when the alarm goes off by mistake or during a drill, how do you cancel the ADT alarm?

The items you will require include: This is the information that you should have in preparation before resetting your ADT alarm panel. 

  • This is the security code that is associated with your ADT alarm system. This is relevant for operating on system-level commands and resets. If you realize that you have forgotten or lost the code, you can recover from ADT by contacting customer support.
  • The user manual that came with your ADT system defines the features and functionalities of your system. This has contained instructions specifically for your alarm model. To do this, if you do not have the manual, it is advisable to search the internet for the manual to read from.
  • A Philips screwdriver if your alarm keypad is mounted on the wall. This may be necessary when you want to reset the keypad, and this will require you to access the wiring behind the keypad to get the job done.
  • Always as a first step when troubleshooting computer problems, it is advisable to check on the connectivity and power options.
  • Before you reset the system, there are other issues that you need to look into because they could be causing the issues. If you are experiencing issues like the keypad not responding or alarm not connecting properly to ADT monitoring center, check the following first: If you are experiencing issues like the keypad not responding or alarm not connecting properly to ADT monitoring center, check the following first:
  • Check if the connection to the WiFi or the cell service is properly working if you have an ADT wireless system. Ensure that the network settings and connections do not have any interruption.
  • Ensure that the power connection and backup battery are in their proper functioning and condition. Make sure that the system is connected to an electrical outlet and that the backup battery is not flat.

How to do a Soft Reset on ADT Keypad?

Several problems can be solved by first trying to hard boot the machine from the ADTs keypad interface. To complete a soft reset: 

  1. Finally, type in your master passcode on the keypad.
  2. Hold down the key for the pound sign for about five seconds or so.
  3. However, when you are still holding down the pound key, you are required to type the master passcode again.
  4. On the keypad it should show “Initializing”& It will take nearly half a minute for the initializing process to get over.

However, after the soft reset is complete, attempt to use the system as usual and identify if problems exist. A soft reset of your system software and electronics brings back the parameters to a proper working order but it does not remove any device connections or programming.

ADT Alarm Panel Hard Reset

If the steps that have been explained above are not helpful to solve your problems then you would need to go for a hard reset. A hard reset will restore the ADT panel settings to factory settings on the device. Therefore, you will need to reprogram wireless sensors, zones, passcodes, and many more after the process.

To perform a hard reset on common ADT alarm panels like Safewatch Pro 3000EN: 

  1. Once the system is disarmed, detach the outer case of the keypad so the internal wiring is visible. For this one, you will require a Phillips screwdriver when it comes to wall-mounted units.
  2. For this, identify the dip switches of the rows and a small reset button within the wiring.
  3. Turn the first dip switch on and off and leave it on for approximately 5 seconds before switching it off.
  4. Pull and then push the reset button. Do not keep it down for long; just hold it for a few seconds or so.
  5. It will also cause the system to start and load the default configurations used when the computer is first bought. There may also be the running lights “FC” that appear over the button when the settings are reset.
  6. At the end of the reset, close the keypad housing then reprogram your system anew.

Alternative Hard Reset Method

An alternate method exists for hard resetting from the keypad interface itself if you cannot access internal wiring: 

1. Enter your Master passcode

2. Dial: # 8, zero, enter passcode

This results in a new configuration and the existing program is erased from the system as a sign of rebooting. But note, that it will still trigger alarms if there are active sensors, so make sure to disarm completely first.

Conclusion

These should be some of the initial steps that should be followed when doing basic operations connected with both soft and hard resets of the ADT alarm system. In most situations, attempt something simpler such as a soft reset first before moving to a more intense measure like a full factory restore hard reset if possible. Make sure that communication and power are not an issue that is causing the panel to be an issue before resetting it. And to be ready to reset such parameters as sensors, zones, codes, and others in case you are going for a full hard reset. If you encounter any problems with the right resetting or reprogramming of your alarm panel, it is best to call for the technical assistance of ADT. If you approach the specific problem correctly, it is possible to restore the ADT security system that will protect your home once again.

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