Introduction Another fantastic aspect of a Vivint Smart Home Security System is the ease of programming and altering the code for the door locks using a smartphone application. This means that you can assign temporary codes for the guests or your service providers for a specific period without feeling the need to make an extra key or share the permanent code. It also allows you to change your main door lock code often for more security. This is because resetting your Vivint door lock password is one of the easiest things you can do and it doesn’t take a lot of time. In this detailed tutorial, you will be able to learn all the steps that are necessary to replace the existing Vivint door lock code with the new one.

Prerequisites Before changing your Vivint door lock code, there are a couple of prerequisites to confirm: 

  • To change the code on your door, you have to have an active Vivint smart home system and feature with a Vivint smart lock installed on the door that you want to change the code. This could be the one you use to access your compound or house from the outside or even from your garage.
  • You require the Vivint smartphone app installed on your gadget, whether it is a smartphone or a tablet. This is for use with both iPhone and Android smartphones and other related Apple phones. To the best of my knowledge, you cannot alter the Vivint door lock code using the control panel of that specific unit.
  • They also require that your Vivint system status be monitored and have a connection. In case the panel is disconnected, when opening the app, one may receive a notification.

If you meet these requirements, it means you are good to go through the following step-by-step process towards changing the door lock code.

How to Reset Your Vivint Smart Lock Code?

  1. If you have a smartphone or any other portable device with the operating system, open the Vivint application on your device. If Vivint requires a login, enter the username and password that you created when signing up for the company.
  2. First, open the ‘Menu’ button located on the top left corner of the screen, and then, choose ‘Door Locks’ among the options presented.
  3. Here you will find a list of all the configured door locks within the Vivint smart home system. Press the lock icon of the location you would like to change the code for.
  4. Click the “Change Code” button.
  5. It will ask you to enter your current door lock code when you try to set up the new security code. Tap “Continue”.
  6. To set up the new 4-8 digit passcode, enter a new one in the respective input field. Tap “Continue”.
  7. Then type in the same new code again. There will be a box saying ‘Change Code’ and tapping on it will confirm.
  8. The application will notify you that the change has been made. This process is now over!

You can now try out the new Vivint door lock code by going to the door and accessing the lock’s keypad to enter the code. It should unlock after you key in the new code so that you can gain entry to the room or the office space. However, if it does not respond, follow the same steps of changing the code from the Vivint application.

Several recommendations on how to select a good Vivint Door Lock Code. When selecting a new door lock code for your Vivint system, keep these tips in mind: 

  • To increase the security of the code, it is recommended to use a combination containing not less than six digits.
  • The other point not to be disclosed to the public includes names such as birthdays and address.
  • Do not use normal number progression like 123456
  • Do not use the same code that is used on another device or for another account.
  • You should also ensure you reset your Vivint code every 3-6 months.
  • Never disclose the door code to strangers or people you can not fully trust.

So, one has to be a little careful while choosing the codes for the secure door locks and also, one should change them from time to time the best part is that all the above-mentioned are very convenient for the Vivint smart home.

Troubleshooting If you encounter issues changing your Vivint door lock code, here is some troubleshooting advice: If you encounter issues changing your Vivint door lock code, here is some troubleshooting advice:

Users unable to open the door locks menu in the application

  • Ensure you are logged into your Vivint system and that it has not been disconnected.
  • Sign out of the Vivint app and then relaunch and log in again.
  • Clear the cache and data of the Vivint app, and uninstall and reinstall the application.
  • To try and fix the issue, use your Vivint SkyControl panel and then turn it off for a few minutes before turning it back on again.
  • Error Setting New Code
  • Ensure that the code number at your current door lock is well-entered
  • Make sure that you have followed the rules of complexity in your new code which should be between 4 and 8 digits.
  • You should prefer a cardinality code that is less complex, for instance, 123456 as the test code.
  • Code Does Not Work At the Door
  • A few minutes later try the door of the room.
  • Ensure that the newly defined code is being entered.
  • Go back to the Vivint app and then again follow the change code process.
  • Still Not Working Properly
  • Call Vivint for further assistance with the technical issue.
  • A technician may be needed to physically fix the door lock that may be behind the problem.

Wrapping Up To reset the passcode to your Vivint smart door lock, with the help of the Vivint app and around five minutes, you can do so easily. It only requires you to go to the Door Locks menu then input current and new codes whenever they are asked and you can try the lock. Just make sure that the new code is long enough and random enough to provide a good level of security, yet simple enough for everyone in your household to remember. Substituting the codes from time to time as part of the normal home security maintenance routines is what could offer you great comfort. Contact Vivint support for any issues that may arise when trying to change your door entry codes.

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