Ring doorbell cameras are a Home Security System gadget that enables its users to identify who is at their door from the phone without having to open the door. When you initially install your Ring doorbell camera, it is possible that you created a PIN to unlock some of the functions such as live view. However, if you forget your PIN you might be closed for some important operations. Fortunately, there are several things that you can do to reset the device and get it back into working order without the need for the PIN.
Disconnect Power
If you forget the PIN for your Ring doorbell, the first thing you should do is try to reset the device. This can be achieved in the simplest ways, for instance, by switching it off for some time. To disable the Ring doorbell camera, you need to pull off the faceplate and disable the power source; this is done by removing wires if the device is hardwired or removing the battery if it is battery-operated. If the power is off, wait at least one to two minutes before disconnecting it. This way, it has ample time to recalibrate all of its settings and operations.
Delete from the Ring App
As much as the doorbell camera is disconnected, log into the Ring application and, either, delete or remove your camera. To do this, navigate to the Devices screen and choose your camera. Then select Device Settings and proceed to the Remove button on the device you want to erase. Make sure that you wish to remove your camera from the application before proceeding with the deletion process. This removes the camera and links it to your account so that you can always set it up again.
Put it back to the APP
Wait until the app notifies you that the Ring doorbell camera has been successfully deleted. Finally, you can get power back in the camera through the hardwire power supply or by replacing the battery. Let it take roughly one minute and it should reboot and connect to your WiFi router. In the Ring app, the next step as the screen depicts is to click on the new device by selecting the option available. This is followed by the instructions on how to scan the QR code on the camera to restore the connection to the application. It is important not to input the old PIN when creating a new one. Resetting the device should allow you to create a new profile which does prompt for the PIN.
Change Device Settings
When the Ring doorbell camera is connected to the Ring app once more without the PIN, you may make some changes to the device's settings. For this, you need to enter the camera Device Settings tab in the app. Here you can switch the network, modify the motion options, enable or disable the video, control the volume, and a lot more. Check that the two-factor authentication remains enabled for the protection of the accounts, and modify any other settings as desired.
Check App Permissions
You will also want to verify which Ring app permissions are allowed for the newly installed camera. Click on the Profile icon that can be found in the Ring app, then choose App Settings, and finally, Permission Devices to view all the app permissions. Allow anything that pertains to movement, notifications, places, and any other critical operations. This is done to make sure that the camera is available to the app in its entirety after the reset.
Enable Video Recording
One of the functionalities that are turned off when reactivating a Ring camera is video recording. To re-enable recording, you need to go to your camera's Device Settings again. Press the Video Settings button and then switch on the Video Recording option again. This makes it possible for your camera to record clips every time a motion event happens and store the clips in the cloud for subsequent viewing.
Set Up Motion Zones
It is also necessary to consider the configuration of motion detection areas to minimize false alarms. Even though Ring devices come equipped with zones, you can customize them in the device settings where you can select Motion Settings and then Motion Zones. For instance, you may need motion detection for the front door and the walkway but not for the street. Create your zones using your finger, and then tap on the Save button to implement them.
Check Live View
The last process involves checking whether the Ring doorbell camera live view feed works well in the application after removing the PIN. Return to the main Devices page and choose the recently added camera from the list of connected devices. Click on the Live View button located at the bottom of the screen to display the live video feed. Walk in front of the camera to make sure that the motion detection is functioning properly, and the picture quality is satisfactory. If video recording has been re-enabled, use the motion event to record a short clip to test this feature out.
Conclusion
If you have forgotten your previous PIN, there are simple ways of resetting your Ring doorbell camera. They are; turning off power, unsharing the camera from the Ring account via the app, resetting it and reinstalling the device, checking permission and settings of the app, and testing key features. As long as one can get near the camera to scan the QR code at the back, the old PIN can be bypassed during the initial configuration. Just make sure you tighten security by enabling two-factor sign-in for your Ring account. After a few resets to the Ring doorbell system, everything will be back online and secure without having to remember any PIN.
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