A look at how to reset a Vivint door lock Vivint is one of the companies that deal in home security systems, and it offers several smart home gadgets that include smart locks on doors. Their door locks can be locked and unlocked through the Vivint app, the key fob provided to them, or by entering a code in the lock’s passcode pad. It would be useful if you intend to buy a used Vivint door lock or if you want to delete all the passcodes and then re-establish a connection with the device at the factory setting. Resetting is easy and takes a short time only, and that means that it is very efficient. This article explains the process of resetting Vivint smart locks in detail with understandable major steps to be followed.

That being said, the best time to reset your Vivint door lock depends on your needs: In general, it is recommended to reset your lock once every three months. There are a few instances when resetting your Vivint door lock can be useful: 

  • You purchased a used Vivint lock:

  • If you purchased a used Vivint door lock from a different user, then you will need to change the lock’s settings before integrating it with your Vivint smart home. Resetting removes any passcodes previously entered, connections previously made, and other settings, which means you can start from the beginning with the device.

  • You forgot your passcode: If you find yourself unable to recall your Vivint lock passcode or if you’re locked out of the system, you may need to reset the remote and create a new lock code.
  • You need to reconnect the lock: In most cases, when your Vivint door lock is not connecting to the panel or app, try rebooting the device as it may get it to connect again.
  • You're having technical issues: Even to overcome some glitches or other technical problems that may arise at one point, it is advisable to reset the lock. Sometimes it can act as a power cycle to the lock, by resetting it.

However, Vivint Smart Home has provided a solution to help users reset a Vivint door lock through the following steps: It is rather easy to reset a Vivint door lock, which only requires a few minutes of your time. 

Supplies Needed:

  • Phillips screwdriver
  • CR2032 3V battery

Instructions:

  1. Take out the two screws on the interior side of the lock cover using a Phillips screwdriver. The top of it has a symbol depicting that it is a battery.
  2. This is done by removing the old CR2032 Battery.
  3. After that, open the battery compartment and hold the Reset button for about ten seconds while pressing it. This reboots the lock to factory state eliminating any previous programming it may have received.
  4. Release the Reset button.
  5. Wait for a continuous 15 seconds and let the lock power cycle. It is important to use LED lights, which will blink red to indicate that the printer is preparing the selected print media.
  6. Place a new CR 2032 battery with the polarity in the correct position where the positive side should be facing up.
  7. First, take your finger and press the Program button one time only. The LED lights will turn green and then turn off for a short time after being turned on.
  8. Twist the battery cover back to its rightful position and tighten the Phillips screw to make it hold firmly. The Vivint door lock is now in its default state and can be configured from the initial step, it is recommended to check on the Vivint support documentation for proper setup.

Consequently, the following question arises: What does resetting a Vivint lock do? When you reset a Vivint smart lock, here's what happens: When you reset a Vivint smart lock, here's what happens:

  • It erases all WiFi module information, which is to disengage devices.
  • It clears all specific fingerprints from memory as well as all previous passcodes.
  • It erases all lock settings and puts them in the initial state, which is the factory preset.
  • This makes the lock actively look for and establish the connection with the Vivint system’s WiFi signal again.

In other words, reset factory erases all the settings of the Vivint lock so that you can configure it from scratch.

Resetting the Vivint lock is a simple process that involves following these easy steps: After you finish the reset process, there are some configurations that you will have to perform, and that includes reconnecting your Vivint door lock. Follow these next steps:

  1. This must be done by opening the Vivint app and checking whether the system is connected to the internet.
  2. To change the lock settings, tap the Locks option in the application menu.
  3. Select Add Lock. This will be done by the app searching for the reset lock and once it locates the lock, the identification code will be displayed.
  4. Make sure that you have locked the correct lock by entering the lock ID code stated behind the reset lock.
  5. Select the ‘Next’ button and input a name for your lock device, choose its room, and set passcodes and/or registered fingerprints.
  6. I suggest checking the door lock by using the application and the exterior keypad to lock and unlock the door.

Your lock should now be properly linked to your Vivint system and customized to the preferred settings you selected. Have fun using your new smart lock that you just reset!

Diagnosing and Correcting Hitches That May Arise with Vivint Lock Reset The process of resetting a Vivint smart lock is usually brief, and the procedure is fairly simple. However, there are a few issues that may arise. Here is how to troubleshoot the most common reset issues: Here is how to troubleshoot the most common reset issues:

The lock won't reset:

  • Make sure they are pressing the interior Reset button until the lights turn red which should be 10+ seconds. I never found a way how to interrupt the reset process, but holding the button down starts the process again.
  • The lock won't power on:
  • Ensure that, on a new CR2032 battery, the side marked with ‘+’ is facing up.
  • Lock won't connect to WiFi: Lock won't connect to WiFi:
  • Ensure that your Vivint system is functioning properly and actively connected to your household’s Wi-Fi. Since the system may be off, then there is a possibility that the lock may not have a chance to connect.
  • The app can't find the lock:
  • Make sure that the Bluetooth of your phone is on, and you are close to the lock as you search for Bluetooth devices. It would also have to be close by during setup as it needs to be connected to the smartphone or tablet for the app to work.

However, if issues are not resolved or the lock starts to behave in other unnatural ways such as jamming, one may need to seek help from the Vivint team to determine the nature of the problem.

Vivint Door Lock & About the Author Maintenance also assist in making sure that your Vivint door lock is always in good condition and, therefore continues to serve its purposes without a hitch. Follow these tips:

  • It is recommended to test the lock at least once a week so that the app, the fob, and the code can all be used to lock and unlock the lock.
  • Replace the battery after a year of using it or whenever the battery icon alerts the app. When using it, ensure that a CR2032 is used in its brand form.
  • In the inter and extra lock area make sure to dust off the area and wash off any grime.
  • If the cylinder begins to stick, use WD-40 or any other lubricant that you prefer to get it free-moving again.
  • To maintain the security of the lock, it is important to update the lock firmware when new versions are released.

Some Possible Reasons for Resetting Your Vivint Lock In conclusion, what I have shown you is that resetting a smart door lock of Vivint is easily done which would also help you more effectively set up a used device or to fix connectivity or access problems. To reset your lock go inside and find the small button that says Reset on the inside of the door cover, hold the button for 10+ seconds, put in a new battery, and sync the lock to the Vivint app. Practicing regular maintenance that is recommended in the use of devices helps reduce the need to make factory resets frequently. However, when you need it, this clear and concise guide helps to reset your operations with no effort. This makes your Vivint door lock a flexible choice in home access control and continues to attract consumers seeking security solutions.

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