Vivint is a Home Security System and smart home solutions provider company established in Provo, Utah. The firm was established in 1999 under APX Alarm Security Solutions. The company was formerly known as APX Alarm Partners, Inc. in 2002, and later in 2010, the company rebranded itself to Vivint after expanding its operations in offering security and smart home products and services.

With professionally installed systems, Vivint offers home security monitoring, home automation, and energy management services. The goal is simple: to create homes that are smarter, safer, more comfortable, and more energy-efficient through the application of the most innovative technologies.

Vivint's Smart Home Platform's smart home offering combines security, automation, and energy products and services for Vivint. The Vivint Sky is the smart home hub at the structure's core. This device is touchscreen and it works as a hub where homeowners can control security systems, and smart home appliances, activate or deactivate the security system, watch real-time video of the monitored areas, etc.

Some of the key elements included in Vivint smart home packages include: 

  • Home security features such as door, window, and motion as well as fire sensors, panic buttons, security cameras, and many others. These are professionally designed and implemented and come with round-the-clock close monitoring by the Vivint Emergency Response Centre.
  • Smart Door Locks – This is a door lock system that does not require any physical keys and can be unlocked/locked from the Vivint home application and synchronization with the security systems.
  • Smart thermostats – Voice-operated, Internet-based devices used to set temperatures remotely. Vivint smart home users can request heating/cooling schedules and modes via the Vivint home app on mobile devices.
  • Lighting – Smart switches, outlets, and dimmers that allow for controlling the lights and their brightness through the application. For security reasons, and for the sake of the ease of doing things, they are helpful.
  • Garage Door Controls – Securely monitor and operate one or more garage doors or gates wherever you are. It has compatibility with a security system that brings additional security to the car.
  • Video Doorbells – A video intercom that can be installed at the front door and will record and send alerts to a specified mobile number every time someone approaches the door. Enables communication and monitoring.

Besides equipment sales and home automation and security systems installation, Vivint also offers to monitor safety and home automation systems through a cellular connection in the panel. For maintenance and keeping a constant check on the smart home platform, the clients are bound to sign up for monthly service plans.

Benefits of Choosing Vivint There are several key reasons why homeowners choose to have Vivint smart systems installed in their homes: 

  • Reputation & Experience – Vivint has been in business for more than two decades, making it a respectable and reputed firm in the sphere of home technology solutions.
  • Flexibility – Unlike traditional security companies where you must sign up for both security and automation services, Vivint has the freedom to combine security, automation, video, and energy services depending on one’s preference and financial plan.
  • Professional Installation – Rather than outsourcing to third-party companies, Vivint has its team of experienced specialists to offer professional services for equipment installation. It is an easier and more comfortable system compared to the complicated wiring and configuration.
  • 24/7 Security Monitoring – Vivint has an independent monitoring center that is recognized and has won awards and will guard homes from intruders, fire, carbon monoxide poisoning, and other emergencies at any time of the day.
  • Total Home Automation – With Vivint products, homeowners can have the power to control their smart home as they can control it with the help of the SkyControl app. Benefits such as door locking/unlocking remotely, turning cameras on/off, and controlling smart lights and thermostats are very useful.
  • Customer Support – Vivint has its support centers in the United States where it offers round-the-clock tech support for any complications that may be encountered with the systems that are installed by this company. This is mostly true since the frequent maintenance of a car’s engine improves the efficiency of operations.

All in all, Vivint seeks to offer complex home system control as easy to use via automation and remote smart home access. With the complete packages, the homeowner gets an idea of the complete solution with no need to invest time to integrate various systems.

Vivint Products & Equipment Vivint has a vast collection of devices and components to address the varying budgets and use cases of its clients. 

Security & Safety Equipment:

  • Door & Window Sensors – These sensors can easily identify any intruders at key entry points.
  • Motion Sensors – This type of sensor detects movement to generate an alert.
  • Switching Control Panels – Assign signals from all the devices
  • Key fobs & Keypads – Arm/disarming of cars.
  • Smoke Detectors – This will alarm the inhabitants of the house for the presence of dangerous smoke and fire.
  • Carbon Monoxide Detectors – Sound a bell once the concentration of the toxic gas rises.
  • Surge Sensors – It is used in detecting pipe and water leaks.
  • Security Cameras – Deterring and documenting unlawful incidences
  • Doorbell Cameras – Meet the front door guests remotely

Automation Equipment:

  • Smart Lighting – Socket, plug, and bulb that is controllable
  • Smart Door Locks – Locks that can be opened without a physical key and controlled remotely through a smartphone.
  • Garage Door Controllers – Monitor the status of garage doors and perform operations such as opening and closing from the controller.
  • Smart Thermostats – Control the heating/cooling systems even while away from the building.
  • Video Intercoms – Use exterior booths to speak with others.
  • Smart Shades – These are doors with automated features that open and close the shades without manual intervention.

Energy Management Equipment

  • Smart Meters – Usage metering of energy and leak detection
  • EV Chargers – Track the progress of charging electric vehicles

All the devices integrate with the SkyControl Hub for bridging them to be controlled from interfaces such as the SkyControl app. Specifically, Vivint techs come to the homes to identify what sort of devices should be provided in each home.

Purchasing, Pricing & Contracts There are a few different ways homeowners can acquire Vivint smart home systems: There are a few different ways homeowners can acquire Vivint smart home systems:

Direct Purchase – One can be bought online through the Vivint website or by a direct call to the company. This entails making a call to the company to get in touch with a sales representative with a view of finding out which of the pieces of equipment meets their needs as well as their pocket. Sometimes free equipment or incentive offers concerning installation may be provided.

Installation – All the systems Vivint offers are very expensive, ranging from a few thousand dollars; nevertheless, the company offers cheap and flexible payment plans that can be paid within the next 2 to 5 years. This is because paying monthly does not have high system costs at the start of the month.

Vivint Flex Pay – This program innovates financing through this Flex Lease program that separates the equipment cost from the monthly monitoring service cost into two different services. Consumers only purchase equipment and there is a constant monitoring service subscription during the period.

Once Vivint has agreed on the package and payment method, the company will arrange for professional installation which should take 1-3 days.

The average cost of basic smart home systems is estimated to be at the $40-$60 mark per month, which includes the monthly cost of the monitoring service alongside the costs of equipment leasing or rental. PIMs with more devices, cameras, or sensors fall under higher tiers which are more than $100 per month for everything included.

Vivint also now provides flexible contracts, which provides its subscribers with an opportunity to avoid long multi-year contracts. But, any available equipment procurement has a financing structure based on 2-5-year terms.

Reputation & Company Information Vivint was established over two decades ago and has expanded significantly to become a prominent company in the smart home industry in North America. Key facts about the company’s scale include: Key facts about the company’s scale include:

  • 5+ million customers
  • 11,000+ employees
  • 1,000+ technology patents

Vivint has been credited for innovation especially in that they have developed and innovated many new smart home devices and services that work under one platform. It has been seen that the firm remains deeply investing in technical advancement as the IoT sector grows.

Vivint has also received many awards recognizing its performance and work environment, including Vivint has also received many awards recognizing its performance and work environment, including:

  • Received #1 ranking based on Top Workplaces in Utah Valley
  • The organization has been accredited by the Better Business Bureau and awarded an A+ rating.
  • Great Place To Work Institute has certified it.

To many consumers, the biggest advantage they get from choosing Vivint would be the reliability, security, and convenience features that come with a professionally installed as well as supported system. Unlike other competitors who offer rigid plans with a high initial investment, it makes smart systems accessible for both homeowners and renters.

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