ADT alarm systems are alarms for homes and businesses that are installed by the company ADT. Like all the alarm systems in the market today, ADT systems are not exempted from having complications that result in error codes and warnings. Although some codes require attention as a sign that something is wrong with the equipment, many are shallow or are just signals that can be canceled by the user. Disarming codes on an ADT alarm are just as brief and simple and may only take a few minutes at most.

Before Clearing Codes

In case you want to clear codes on your ADT alarm system, it is essential to know what caused them before you proceed. Numeric codes that indicate an error or status on security systems are important because they tell the user about real-life situations such as low battery power, or the security system has detected a problem with the phone lines. Deleting such codes, especially when the core issue that led to their generation has not been resolved, may otherwise affect the performance and stability of your system.

Therefore, before clearing codes, press the keypad and go through your system's event record through the ADT customer portal or mobile application. This will show recent activities such as alarms, attempts to access the system, system errors, etc If there are codes of a given problem and there have been many in the recent past have an ADT technician check the system before erasing.

This is perfectly alright especially when the codes are minor ones that rarely repeat themselves and you have to clear them personally. But a few things should be kept in mind that even after all the updates the system should be checked for any lingering issues.

Instructions to Clear Codes

To clear non-recurring status and error codes from your ADT alarm system, follow these simple steps: 

  1. Access the Keypad First of all, approach your ADT alarm system located at your access/egress points in your home usually in the form of a small box, a keypad. The codes will require to be cleared at the keypad and this you can only do if you are physically at the keypad.

  2. Enter Your Master Code Upon being at the keypad, you will need to input your 4-digit ADT master code. This enables you to arm, disarm, and program your system from the comfort of your home at whichever time you deem fit. If you have not gotten your master code, you should contact ADT customer service to get one, but they will ask you to go through a series of identification processes.

  3. A short way of typing the text is to Press the ‘Star’ key twice If you want to set the master code, you have to key in the master code and then press the star () key twice. On most of the keypads in the ADT systems, this pushes the system to show all the error codes that are currently active.

  4. Scroll Through Active Codes When active system codes are displayed, you can use the keys on the keypad to navigate through the displayed codes. Scribble down any codes for future use if necessary. The majority of these will be a brief three to five numeric code.

  5. Press the Star Key Again After they have scrolled the page and written down all the current codes, press the star () key again. This will flush all the codes currently stored in your system to allow new codes to be set.

  6. Confirm Codes Cleared Lastly, type the star () key one more time and press the enter key to enable the system code display again. Scroll down – there should not be any other active codes listed there now. Accustom yourself they all have been deleted from your system.

    What If Codes Reappear?

    If certain system codes continuously display on your ADT alarm once you have reset it, then most probably the source of the problem is a hardware, wiring, or configuration problem. Residual configurations could also indicate external conditions impacting some sections of your system.

    Do not proceed with the removal of recurring system codes following their elimination more than once without ascertaining why they are present in the first place. Inform ADT support to ensure they have the right description of the problem to address it correctly. Clearing codes is intended only for occasional mistakes and notifications to the dealer.

    It is unfortunate to be locked out of a home after multiple failed attempts to enter the right code.

    Please remember that to gain access to your ADT alarm keypad, you can enter the wrong master codes several times and be locked out for some time. This is an added security feature so that nobody can just log in to the system randomly. If you are locked out, then you must wait for such a period as advised on the keypad before attempting to enter the code again. Do not assume – if you are not sure about the current master code of your ADT account, then it is advisable to call them.

    Managing User Codes

    ADT systems can help in setting individual PINs for different people within a given household. In the same way, if several times, they enter the wrong user code, it also locks that code for a while as a safety measure.

    Enter your ADT Pulse account either through the online version or the app and then manage your user codes. That is where you can put down new codes, remove those you no longer require due to change of mind or otherwise, and also modify the working codes of the users.

    There are four methods of managing users: at the panel keypad, with the aid of a PC and software, using a WAVE system, and through the intercom. All you have to do is type in your master code, press the star symbol twice on your keypad, and then follow the instructions given on the screen. ADT customer support can explain the exact steps related to your panel model if required though the general guidelines are mentioned above.

    In Summary

    Indeed, the ADT alarm systems are elaborate; however, there is no great challenge when it comes to performing a DIY for basic status and error code clearing. It is imperative to note that you should only clear codes after first establishing why the codes have occurred. Investigate recurrent codes to establish whether there is a long-standing condition that has not been cured to avoid code repetition. It should reassure you to clear codes regularly to know if your ADT home or business protection system is functioning correctly.

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