It is for this reason that ADT home security systems have been developed to ensure that your home and family are safeguarded. If there is a problem with the system that the alarm panel identifies, then it will use coded error lights to inform you of the problem. Look at the example of the error code 6F that may occur during a chemotherapy treatment. 

This means that there is a problem with the telephone communication between your ADT alarm system and the ADT monitoring center, this is revealed by the 6F error code. In concrete terms, it relays that the system is experiencing difficulty communicating out through its primary telephone link.

Telephone Connections Of The Alarm System

The protection of your home depends on the telephone line that is used by the ADT alarm system to send signals to the monitoring center. It has a primary phone line connection as well as a second alternative connection through a mobile network.

If phone line service at your home becomes unavailable for any reason the system is programmed to revert to the wireless cellular telephone connectivity to ensure that the ability to make calls is not affected. Thus the error 6F indicates there is an issue with the system being unable to properly utilize the primary phone line for calling out.

The Possibilities of 6F Error

There are a few problems that may lead to the emergence of the ‘6F’ error code in the ADT alarm system. Knowing the causes is useful in solving the problem because you will know where the problem is emanating from. 

  • Faulty phone line: It could be a problem with the phones within your house or at the external box that connects the phone service that gets interrupted.
  • Hardware failure: When evaluating the cause of the problem, it is quite possible that the actual phone communication portion within the body of the ADT alarm panel itself was faulty. Ordinarily, when there is a failure in a particular part, it will require replacement with a new one.
  • External phone service interruption: Phone connection problems that could affect an area include phone service failure or accidentally severing a main phone line for your home to hinder the system from dialing out.
  • Unpaid bill: Another form of tampering is where the phone company, which has been supplying your alarm system’s telephone line, disconnects the service due to unpaid bills.
  • Incompatible VoIP line: It is important to note that some of the internet-based phone services offered by VoIP may not be integrated with alarm systems. A poor VoIP provider could be the root of the problem since its quality is not guaranteed.

The official team appointed by the client in the middle of April 2013 was tasked to corroborate what precisely had caused the 6F mistake.

If you encounter an ADT alarm system error code 6F, the first thing to determine is why your system cannot use the primary phone line to dial out.

First, try to check the phones you have at home if the dial tone is still working or not. If your other phones are in good condition, then, the problem is likely to be with wiring between the cable that connects the alarm panel and the junction box that the alarm system connects to.

However, if no other landline phones in your house are working, then the problem either lies with your telephone service provider or the external wiring that is connected to your house.

There is probably a problem with your lines; try calling your phone company to find out if they can identify a problem on their end. Check the telephone wiring for any signs of wear from the telephone pole up to your house as well.

Once the root cause of the communication failure is identified, the issue can then be remedied:

  • Damaged phone wiring installation within your home will require correction or even replacement to resume the connection.
  • Failure of the hardware in the alarm panel will necessitate a call for service to replace a faulty part that transmits or receives data.
  • An external phone service disruption is not within the homeowner’s power to repair or replace, however, phone providers are generally quick to resolve massive outages.
  • An unpaid phone bill means that the owner has not paid the amount owed; this can be done by paying to resume the services.
  • Unsuitable internet phone service would require exchanging with a suitable wired telephone company or an extra addition of a cellular telephone communicator.

If You Face Any Difficulty Understanding or Completing Any Assignment, Seek Help from a Professional.

The ADT alarm panel for example is complicated and some error causes may be hard to determine and even solve without the assistance of a professional. It is desirable to seek help from a qualified security specialist.

When you become an ADT customer, its installation team can help you solve some issues or make necessary fixes. Another alarm technician also provides service calls for communication issues and to get an alarm system back up and running.

Just Ignore a Repeating 6F Error Message

One must not disregard any communication failure alert from a home alarm system labeled as 6F. Since the error discovered is about the system’s failure to connect with monitoring centers, it should be corrected to ensure your home continues to be protected.

The 6F code will be displayed on the alarm keypad to constantly remind the telephone connection problem and to avoid nuisance dispatch on fake alarm signals. However, finding a solution for the disruption of the communication, be it with simple home solutions or with the help of the experts from the alarm tech, should be addressed to guarantee that alarms, as well as any other emergency messages, will be successfully delivered to the corresponding response teams, whenever required.

Protect your home today with ADT’s top-rated security solutions!

Call now at +1 877-470-7879 to get a free consultation and find out how you can secure your home with the best in the business. Don’t wait—ensure your peace of mind with ADT!